ODS Level 2 enhances a company’s existing IT staff by inserting managed services and configuring the automation of routine tasks. AMRCON will provide ODS Level 2 clients with temporary on-site support when IT staff members are away on vacation, out sick, or hectic with other projects. Our support Network Operations Center can seamlessly act as a transparent part of an IT support group.

Rest assured that AMRCON will apply our experience and technical proficiency to provide services that many internal profes­sionals cannot, or do not have the time to do so. For instance, in the financial services industry, where ­compliance and regulatory changes require written policy and disaster recovery plans, AMRCON has the expertise to guide and assist ­existing IT staff. In addition to developing disaster recovery plans, AMRCON can also offer real-time communications monitoring, archiving of e-mail and instant messages, and on-site or off-site backups.

All AMRCON professionals maintain proper industry certifications and enjoy various industry partnerships, which means we know what needs to be done, and we do it right the first time. For our clients, this equates to faster deployment and no learning curve. Either way, our Level 2 clients benefit from our experience to manage an entire project or just a few aspects of a program. We can ensure success, and our clients can expect praise from their executive staff.